Még mindig az Apple körül pörögnek a T. olvasók, azon belül ezúttal az iTunes Store paranormális fizetési rendszere akasztotta ki Szabolcsot:

Az iTunes store csodálatos haza elindulását egy kicsit beárnyékolja, hogy kizárólag hitelkártyát fogadnak el a regisztrációt során, egy olyan bankkártyát nem ami egyébként a világon mindenhol (többek között az Apple Online Store-ban is) használható. És mi a válasz... Váltsak ki hitelkártyát. Köszi.

Akit részletesen érdekel a levelezés az alábbiakban:

"Hi Szabolcs,

Thanks for writing back with the clarification about the message you received while trying to set up your iTunes account.

I'm really sorry about the inconvenience you've experienced.

The only other suggestion I can make is to see if you can get a Visa card from your financial institution that is not a debit card as well.

I know that might be a hassle, but I'm sure once you've opened an iTunes account and you're enjoying all the Apps available it will be well worth it! Of course it's up to you, whatever you decide to do.

Hopefully the Hungary iTunes App Store will begin to accept the debit type of credit cards soon, but I can't say when or if this will happen.

Thanks again for your understanding about this policy. I'm sorry for the frustrations you've had to go through, but I hope you'll be able to start using the App Store soon. Have a good day.

With warm regards,

Kelly
iTunes Store Customer Service Representative

Please note my hours are Sunday, Tuesday, Wednesday and Friday 1:00 PM - 9:30 PM (EST) and Monday 8:00 AM - 4:00 PM.

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

Dear Kelly,

I got this message:

"debit cards are not supported in the hungarian store"

So what can I do? As I mentioned my debit card is accepted all over
the world, also in the apple online store (I bought MobilMe).



Regards,





Hi Szabolcs

Thanks for writing back. I'm really sorry about the issues you've been
having with the credit card not being accepted. I know this must be
frustrating for you, so I hope you'll read over the following
information for some possible suggestions.

The iTunes Store has been unable to verify an authorization from your
credit card company. There are several possible reasons for this:

1) Your credit card company's servers have been busy. Consider trying
again at another time.

2) There is an issue with your card. Consider using a different card
or contacting your credit card company to advise them of the problem.

3) Your billing name or address does not match the address listed on
your credit card statement. Any discrepancy in punctuation,
abbreviation, or capitalization can cause errors, which might prevent
you from purchasing from the iTunes Store. If you moved, or if your
zip code changed recently, ask your credit card company to make sure
their records are up to date and match exactly what you are entering
as your billing information.

I hope that you'll be able to speak with someone from your financial
institution where your credit card was issued Botond (I apologize if
this is not your first name, as I'm not sure if it's Botond or
Szabolcs!). We really want you as our customer, so I hope you'll be
able to straighten things out with your credit card at the institution
where it was issued. Thanks again for writing in. Enjoy your day!

With warm regards,

Kelly
iTunes Store Customer Service Representative

Please note my hours are Sunday, Tuesday, Wednesday and Friday 1:00 PM
- 9:30 PM (EST) and Monday 8:00 AM - 4:00 PM.

Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.






Dear Kelly,

Thanks for your answer. My card is a Debit Visa Card, so you don't
accept this type of card? You only accept credit card?

It's really interesting, my card is accepted all over the world and
anywhere on the internet (in the Apple shop too), so I don't
understand why is not good for you. How can I spend my money on Itunes
Store?

Regards,





Hi Szabolcs,

Thanks for writing in to iTunes Store Support. I understand you'd like
to set up an iTunes account with your credit card but it's not being
accepted. I can certainly appreciate how eager you must be to have
this issue resolved so that you begin to enjoy browsing through the
iTunes App Store for Hungary. My name is Kelly, and I would be more
than happy to address this for you today.

I'm going to provide you with some information about the App Store in
general, and then about the payment methods accepted when creating
your account.

Thank you for your interest in the App Store. To see a complete list
of countries in which the App Store is available, please visit:

http://www.apple.com/support/itunes/ww

To shop at the App Store for your country, you must have valid credit
card for your account. Here's how to access the App Store (if
applicable) in your country:

1) Make sure you're using the latest version of iTunes. It can be
downloaded free of charge:

http://www.itunes.com/download

Note: Installing the latest version of iTunes should not affect any
items you may already have in your Library.

2) Open iTunes and click iTunes Store on the left.

3) Scroll down to the bottom of the iTunes Store homepage and choose
your country from the "My Store" pop-up menu.

Many countries have an App Store that is currently the only item
featured in the iTunes Store (Hungary is one of these countries). For
these countries, the App Store will appear in English and the currency
will be either the US dollar, the Euro, or the Peso, depending on the
country. These App Stores accept credit cards but only certain types.
For instance, the App Store for Mexico accepts Visa and MasterCard,
while the App Stores in the other countries accept Visa, MasterCard,
and American Express. The App Stores in these countries do not accept
other payment types such as gift cards, store credit, PayPal, and so on.

You mentioned that your card is a Visa card, but I just want to make
sure that it's not a prepaid Visa card as these types won't be accepted.

You need to make sure that the address, name, information that you
enter into the iTunes records matches exactly with the information on
file with your credit card company/financial institution. Also, the
country where the credit card was issued must be the same country as
the address you have registered with them.

I hope you find this information helpful, Szabolcs. Please let me know
if you have any other questions or concerns. I'll be more than happy
to help you with whatever I can. Thank you for choosing iTunes as your
source of entertainment. Take care and have a great day!

With warm regards,

Kelly
iTunes Store Customer Service Representative